Need additional assistance? There are 2 ways you can reach us:
1. Email: help@artfulwinemaker.com
2. Phone: 1-800-983-6671 (if not available from your calling area please use email)
Is it better to use spring water instead of tap water?
It really depends on which drinking water has the better quality in your area. Choose the water that you enjoy drinking, and your wine will be fine.
I put my Winemaker in my furnace room; is this okay?
Yes, as long as the temperature is between 65-80F and there are no noxious fumes.
What is the ideal room temperature?
The best temperature is 70F, but 65F-80F is an acceptable range.
What will happen if my house temperature is too hot or too cold?
If your home is too cold, the fermentation may not start, or it may not be finished within the first 14 days. If there's no bubbling in your wine, or very little, it's too cold.
If your home is too hot, the fermentation may happen too quickly, and the wine will not have the best aromatics. If you see vigorous bubbling in your wine, and if fermentation is finished too quickly, it's too hot.
Why can't I put the Winemaker in direct light?
The UV rays in sunlight or direct light can affect the flavour and aroma of the wine. Keep it out of direct light for the best results.
Why is the temperature important?
The temperature is important to the fermentation process because it lets the wine develop naturally. Yeast works best when the temperature is between 65-80F. If the temperature rises higher, it will make the yeast go inactive and affect the wine's aromatics. A temperature that goes below this range might keep the fermentation from starting, or could make the winemaking process take much longer.
Can I leave my wine in the system until I am ready to drink it?
No. The Artful Winemaker™ is ideal for winemaking, but not for storage. The air space under the lid holds too much oxygen, which will prematurely age your wine. Don't leave it in the vessel more than 3-5 days beyond the recommended bottling date.
How should I store my wine?
In general, you should store wine in a consistently cool, dark room, lying on its side or upside down. If you keep the cork moist, and keep the bottle away from direct light or variations in heat, your wine's aging process won't accelerate. The best temperature for storage is from 45 to 65F.
Please note: We recommend that you enjoy your wine within 60 days after bottling.